AI can enhance public service efficiency while keeping services citizen-centric. This hands-on workshop explores how AI streamlines workflows, allowing professionals to focus on value-driven tasks. Through interactive exercises and real-world case studies, participants will learn to integrate AI into service design effectively and will leave with practical insights and tools for leveraging AI to improve digital services and drive meaningful economic impact.
To participate fully in this workshop, you need to be able to use ChatGPT. Please make sure you have an account set up in advance.